Hotel Directory

Dear Guests,

We are pleasant to welcome you to GL Hotel and in beautiful Paralia. In this directory, you will find helpful information about our hotel services. In case you need further assistance or information, do not hesitate to contact the Reception. Our friendly stuff is committed to ensuring that your stay at GL Hotel is both enjoyable and comfortable and that you will have an unforgettable experience.

On Behalf of the Management and the Staff, we wish you a pleasant stay!

HOTEL PLAN

GROUND FLOOR   Reception, Bar, Breakfast restaurant, Business Center – Internet and TV area.

1ST FLOOR           2 Rooms

2ND FLOOR          7 Rooms

3RD FLOOR          7 Rooms

4TH FLOOR          4 Rooms

RECEPTION 24-Hours SERVICE – CALL 0

Our hotel has an open 24-hour reception, with 24-hour internal or external telephone access. Wake up service and 24-hour phone access. To call from room to room just dial the room number that you wish to speak to. Dial 9 to get an external line followed by the number you wish to call.

CHECK IN TIME

Check in time is after 14:00 In some cases your check in time can be earlier and it depends from the room situation. Please contact with Reception.

LUGGAGE TRANSPORTATION SERVICE

Ask Reception to carry your luggage in your room with extra charge.

DOUBLE ROOM

Room with two single beds or one double bed, bathroom with shower cabin, furnished balcony with view to the square or to back side garden.

  • Individual Air Condition
  • TV LCD 29inc – Satellite TV
  • Refrigerator
  • Wireless Internet
  • Direct Telephone Line
  • Hair Dryer
  • Room Service – Upon Request

TRIPLE ROOM

Room with three single beds or one double and one single bed, bathroom with shower cabin, furnished balcony with view to the square.

  • Individual Air Condition
  • TV LCD 29inc – Satellite TV
  • Refrigerator
  • Wireless Internet
  • Direct Telephone Line
  • Hair Dryer
  • Room Service – Upon Request

ADDITIONAL CHILDREN'S BED

Additional children's bed can be placed in your room upon request from the Reception.

BREAKFAST BUFFET

Breakfast is over 3 hours 07:00 – 10:15. The price is 5,00€ per person. In case of early departure, we can provide breakfast in special packs upon request. Please contact with Frond Desk one day before.

ROOM BREAKFAST

Breakfast is available in the room as a morning breakfast service with extra charge at the front desk.

EXPRESS CHECK OUT

We offer Express Checkout service with breakfast box, early in the morning.

DINNER

Our hotel cooperates with an adjacent restaurant in Hotel Hellas (chargeable at the front desk).

IMPORTANT NOTICE: It is not allowed to carry food or drinks out of the food and beverage departments. Also it is not allowed to enter the restaurant area without shirt and swimming suits.

ROOM SERVICE

Rοοm service: 24 hours with extra charge.

HOUSEKEEPING

The Housekeeping team is at your disposal. All the rooms cleaned and arranged every day until 15:00. If you need any extra towel, extra pillow or ironing board, please let us know. For additional cleaning services, please contact with Front Desk.
Housekeeping service is also available during night time as turndown service, providing our guests an extra room check. Turndown service is available with extra charge.

NON-SMOKING ROOMS

All the rooms in the hotel are NON-SMOKING. Therefore, we ask you kindly to smoke only at your balcony.

DRY CLEANING

Offering – with extra charge- service of dry cleaning, washing and ironing.

SELECTION OF PILLOWS

We offer selection for 3 types of pillows. (hypoallergenic pillow is available upon request)

HOTEL TOWELS

Guests are kindly requested NOT to use the white bathroom towels to the beach. We have to inform you that in case that you will lose them you will have to pay the equivalent.

AIR CONDITION & HEATER

All rooms are equipped with air conditioning for your comfort. Use the remote control to adjust the air condition. If you need help or have questions about the system, please contact with Reception.

IMPORTANT NOTICE: You must keep the balcony door closed to make the A/C in operation.

DO NOT DISTRUB SIGN

Please hang the provided “Do NOT Disturb” sign outside your door if you need so. Notice only that if you wish that your room has to be cleaned you have to remove this card not later than 14:00 If you want not to receive any telephone calls in your room, please contact with Reception.

IMPORTANT NOTICE: Please turn off the lights and the air conditions before you leave the room and leave your key at the reception.

SAFE DEPOSIT BOXES

The hotel does not accept any responsibility for the loss of any valuables. We therefore advise all our guests to use the safe deposit boxes which are available in the Reception, free of charge.

INTERNET

Each room has wireless internet access as well as all common areas of the hotel and is free of charge. If you are having problems with your connection, please contact with Reception.

IRONING SERVICE

Please contact with Reception for more information.

AIRPORT – TRANSFER

MAKEDONIA Airport is approximately 80km from the hotel and takes 1hour by car. If you wish to organize a transfer from the airport, the Reception team is happy to assist you in this matter.

BUS TIMETABLE

Please contact with Reception for bus time and schedules.

CAR RENTAL

Please contact with Reception for more information.

CREDIT CARDS

The credit cards that are accepted are MasterCard and VISA at Reception (not in other departments). If you have questions about payment methods, please contact with Reception.

CHECKING OUT TIME

The departure time is 11:00am. Reception will help you to save your luggage if you want to spend more time in Paralia before leaving and make your departure shorter with the Quick Departure on request. Guests who wish to extend the checkout time should ask Reception one day before their departure with extra charge.

BUSINESS CENTER

If you want to send a fax or make a copy, please contact your Reception to help you. There is shared computer and printing, faxing, copying and scanning for our customers.

LIFT

Hotel have one (1) lift which connects the ground floor with the various other floors. We ask you to respect its weight and capacity limitations for your own safety and to ensure that they remain in good working order. For safety reasons please do not allow children under 12 years old to use the lift without be accompanied by an adult.

TABLET – LAPTOP

Laptop and Tablet are available upon request in our Reception with extra charge.

NEWSPAPERS– MAGAZINES

Daily newspapers and magazines are available.

LOST and FOUND

Please contact with reception.

LUGGAGE

For luggage storage please contact with Reception. Luggage room is available next to Reception.

PETS

Pets are not allowed at the hotel, because there isn’t any suitable place for their stay.

FIRE EXTINGUISHERS AND DANGER PLAN

  • In case of fire do not panic.
  • Call the reception from your room.
  • Press the Fire Alarm button situated in the corridor.
  • You will find fire extinguishers on each floor easy to use.
  • In case of fire do NOT use the elevator

FIRST AID – DOCTOR

At the Reception there is a First Aid kit, with most vital medical supplies. There is also a possibility to arrange for a doctor visit at your room.

VOLTAGE

220 Volt

PHARMACY

Our Reception will give you information concerning the pharmacies.

HOTEL GUIDE

Guide to hotel services in at least two languages (printed)

CUSTOMER COMPLAINT MANAGEMENT SYSTEM

Customer complaint management system: Please send us your complaints to info@hotel-gl.gr with the aim of independently investigating any issue. The hotel manager will send you a message within 72 hours and will contact you to manage your request. All correspondence and actions will exist in a related registry.


GL Hotel has the right to make changes in all facilities and the services listed in this description without a prior notice.

SAFETY RULES

SWIMMING

Please for your own safety do not swim to the sea if you have consumed food and alcohol. Wait at least 3 hours for safety reasons.

ROAD ACCIDENTS

Please do not forget that a car accident can happen to anybody in any part of the world. If you hire a car or a motorbike, we strongly recommend you driving safely and certainly not after consuming alcohol. Please follow the road circulation code and use always helmet when drive motorbikes.

EARTHQUAKE

Greece frequently suffers from earthquakes so if a such an earthquake appears when you are in your room, simply do not panic. Just lie on the floor next to the bed having the shape of embryo and wait there until the earthquake will pass. Do not use the elevator by any means.